Celebrate our new shop - 10% off all orders with NEWSHOP10
About Shipping
Where do you ship?
We deliver to many countries across Europe, including:
Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.
What delivery options are available?
You can choose between several delivery methods depending on your location:
- home delivery (with or without signature)
- Delivery to a pickup point
- In-store pickup from our shop in Belgium
We work with trusted carriers like Bpost, PostNL, and DPD.
How much does shipping cost?
We’d love to offer free shipping to everyone. As a small local shop, we’re not quite there yet, but it’s something we’re working toward.
| Shipping cost | Countries | Free shipping from |
|---|---|---|
| €6.95 | Belgium, France, Germany, Luxembourg, Netherlands | €100 |
| €9.95 | Poland | €100 |
| €11.95 | Austria, Croatia, Czech Republic, Denmark, Hungary, Italy, Lithuania, Portugal, Slovakia, Slovenia, Spain, Ireland | €100 for Croatia and Hungary only |
| €14.95 | Bulgaria, Estonia, Latvia, Sweden | – |
| €19.95 | Finland, Romania | – |
| €24.95 | Greece | – |
How long does delivery take?
Delivery times vary depending on your country. These are estimated in business days:
| Delivery time | Countries |
|---|---|
| 2–3 days | Belgium, Luxembourg |
| 3–4 days | Austria, Czech Republic, France, Netherlands, Poland |
| 4–5 days | Germany, Spain, Denmark, Hungary, Slovenia, Slovakia |
| 5–6 days | Estonia, Finland, Italy, Lithuania, Sweden |
| 6–7 days | Bulgaria, Croatia, Romania |
| 10–11 days | Greece |
When will my order be shipped?
Orders placed before 3:00 PM on business days are shipped the same day.
All orders are processed within 24 hours from Monday to Friday.
How can I track my order?
You can track your order anytime from the Orders section in your account. Once your order has been shipped, a tracking link will appear in the order details.
Can I pick up my order in store?
Yes, you can choose the In-store pickup option during checkout.
If the item is in stock, your order will be ready within one hour. We’ll send you an email as soon as it’s available for pickup.
What if I’m not home when my package is delivered?
If you’re not available at the time of delivery, the carrier will either attempt another delivery or drop off your parcel at a nearby pickup point. You’ll receive updates and instructions directly from the shipping provider by email or text message.
My tracking link isn't working. What should I do?
Sometimes the tracking link can take a little while to update. If it’s still not working after an hour, feel free to reach out. We’re happy to help.