{"id":10078,"date":"2025-04-03T03:35:06","date_gmt":"2025-04-03T01:35:06","guid":{"rendered":"https:\/\/www.motohouse.be\/?page_id=10078"},"modified":"2026-02-10T14:54:24","modified_gmt":"2026-02-10T13:54:24","slug":"retourneren-terugbetalingen","status":"publish","type":"page","link":"https:\/\/motohouse.be\/nl\/faq\/retourneren-terugbetalingen\/","title":{"rendered":"Over retourneren en terugbetalingen"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10078\" class=\"elementor elementor-10078\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2839418 e-flex e-con-boxed e-con e-parent\" data-id=\"2839418\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5f16909 e-con-full e-flex e-con e-child\" data-id=\"5f16909\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-51e2d85 elementor-widget elementor-widget-button\" data-id=\"51e2d85\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/nl\/faq\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">TERUG NAAR FAQ<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t<style id=\"core-51e2d85-core-block-supports-inline-css\"><\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e469c93 elementor-widget elementor-widget-n-accordion\" data-id=\"e469c93\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:150,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"artikel-retourneren\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"artikel-retourneren\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Hoe retourneer ik een artikel? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"artikel-retourneren\" class=\"elementor-element elementor-element-8235fc6 e-con-full e-flex e-con e-child\" data-id=\"8235fc6\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-436df61 elementor-widget elementor-widget-text-editor\" data-id=\"436df61\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>U beschikt over <strong>30 kalenderdagen<\/strong> om een artikel te retourneren, op voorwaarde dat het voldoet aan onze<br \/><a style=\"text-decoration: underline;\" href=\"https:\/\/motohouse.be\/nl\/faq\/retourneren-terugbetalingen\/#retourvoorwaarden\"><strong>retourvoorwaarden<\/strong><\/a>.<\/p><p>Om een retourverzoek te starten, log in op uw account en ga naar de sectie <strong>Retouren<\/strong>. Daar vindt u een link naar ons retourplatform. Zo werkt het:<\/p><ol><li>Ga naar het platform en voer uw <strong>postcode<\/strong> en het <strong>originele trackingnummer<\/strong> in. U vindt dit nummer in de sectie <a style=\"text-decoration: underline;\" href=\"https:\/\/motohouse.be\/nl\/mijn-account\/orders\/\"><strong>Bestellingen<\/strong><\/a> van uw account of in de bevestigingsmail van uw bestelling.<\/li><li>Selecteer de <strong>reden van uw retour<\/strong>.<\/li><li>Betaal het retourlabel en download het. Sommige vervoerders bieden een <strong>QR-code<\/strong> aan die u in het afhaalpunt kunt tonen.<\/li><li>Verpak de artikelen zorgvuldig zodat ze in goede staat aankomen.<\/li><li>Steek de originele pakbon in het pakket en <strong>omcirkel de artikelen die u retourneert<\/strong>.<\/li><li>Plak het retourlabel op het pakket en geef het af bij het aangegeven afhaalpunt.<\/li><\/ol><p>Zodra we uw retour hebben ontvangen en bevestigd dat alles aan de voorwaarden voldoet, verwerken we uw terugbetaling binnen <strong>vijf werkdagen<\/strong>.<\/p>\t\t\t\t<style id=\"core-436df61-core-block-supports-inline-css\"><\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div role=\"region\" aria-labelledby=\"artikel-retourneren\" class=\"elementor-element elementor-element-a271a53 e-con-full e-flex e-con e-child\" data-id=\"a271a53\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-00b4fd5 elementor-widget elementor-widget-button\" data-id=\"00b4fd5\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/motohouse.be\/nl\/product-retourneren\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">EEN ARTIKEL RETOURNEREN<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t<style id=\"core-00b4fd5-core-block-supports-inline-css\"><\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"retourvoorwaarden\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"retourvoorwaarden\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Wat zijn de retourvoorwaarden? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"retourvoorwaarden\" class=\"elementor-element elementor-element-7d9f15e e-con-full e-flex e-con e-child\" data-id=\"7d9f15e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7bf94da elementor-widget elementor-widget-text-editor\" data-id=\"7bf94da\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Geretourneerde artikelen moeten <strong>nieuw<\/strong>, <strong>ongebruikt<\/strong> zijn en <strong>alle originele labels moeten nog bevestigd zijn<\/strong>. Als het product geleverd werd in een <strong>specifieke verpakking<\/strong> (zoals een merkdoos), moet deze ook worden teruggestuurd.<\/p>\n<p>Gelieve ook de originele pakbon bij te voegen en <strong>de geretourneerde artikelen te omcirkelen<\/strong>.<\/p>\n\t\t\t\t<style id=\"core-7bf94da-core-block-supports-inline-css\"><\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"retourtermijn\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"retourtermijn\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Hoe lang heb ik om te retourneren? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"retourtermijn\" class=\"elementor-element elementor-element-1831322 e-con-full e-flex e-con e-child\" data-id=\"1831322\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a4b0969 elementor-widget elementor-widget-text-editor\" data-id=\"a4b0969\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>U heeft <strong>30 kalenderdagen<\/strong> vanaf de leveringsdatum om uw artikel naar ons terug te sturen.<\/p>\n\t\t\t\t<style id=\"core-a4b0969-core-block-supports-inline-css\"><\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"retourkosten\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"retourkosten\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Zijn retourzendingen gratis? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"retourkosten\" class=\"elementor-element elementor-element-0d2a868 e-flex e-con-boxed e-con e-child\" data-id=\"0d2a868\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b6a956e elementor-widget elementor-widget-text-editor\" data-id=\"b6a956e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"\" data-start=\"149\" data-end=\"268\">De retourkosten zijn voor rekening van de klant. U betaalt het retourlabel tijdens de retourprocedure.<\/p><p>U kunt retourkosten vermijden door het artikel dat u wilt retourneren rechtstreeks in <span style=\"text-decoration: underline;\"><strong><a href=\"\/nl\/over-moto-house\/\">onze shop<\/a><\/strong><\/span> af te geven.<\/p><p class=\"\" data-start=\"270\" data-end=\"496\">Als u een artikel retourneert vanwege een fout van onze kant (bijvoorbeeld een verkeerd artikel ontvangen), <strong data-start=\"371\" data-end=\"416\">gebruik dan niet het retourplatform<\/strong>.<br data-start=\"417\" data-end=\"420\" \/>Neem in dat geval rechtstreeks contact met ons op via <span style=\"text-decoration: underline;\"><strong><a class=\"\" href=\"mailto:support@motohouse.be?subject=Ik%20heb%20het%20verkeerde%20artikel%20ontvangen\" rel=\"noopener\" data-start=\"447\" data-end=\"462\">deze link<\/a><\/strong><\/span>, dan regelen wij alles voor u.<\/p>\t\t\t\t<style id=\"core-b6a956e-core-block-supports-inline-css\"><\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"artikel-omruilen\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"artikel-omruilen\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Hoe ruil ik een artikel om? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"artikel-omruilen\" class=\"elementor-element elementor-element-65e905b e-flex e-con-boxed e-con e-child\" data-id=\"65e905b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-36c7479 elementor-widget elementor-widget-text-editor\" data-id=\"36c7479\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"\" data-start=\"146\" data-end=\"381\">Wij bieden geen directe omruiling aan.<br data-start=\"185\" data-end=\"188\" \/>Als u een andere maat of een ander artikel wenst, kunt u het originele product retourneren via ons retourplatform en vervolgens op elk moment een nieuwe bestelling plaatsen.<\/p>\n<p class=\"\" data-start=\"383\" data-end=\"576\">Zodra we uw retour hebben ontvangen en gecontroleerd of alles in orde is, verwerken we de terugbetaling binnen <strong data-start=\"506\" data-end=\"530\">vijf werkdagen<\/strong> en ontvangt u een bevestiging per e-mail.<\/p>\n\t\t\t\t<style id=\"core-36c7479-core-block-supports-inline-css\"><\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div role=\"region\" aria-labelledby=\"artikel-omruilen\" class=\"elementor-element elementor-element-50d604c e-con-full e-flex e-con e-child\" data-id=\"50d604c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4fe809c elementor-widget elementor-widget-button\" data-id=\"4fe809c\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/motohouse.be\/nl\/product-retourneren\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">EEN ARTIKEL RETOURNEREN<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t<style id=\"core-4fe809c-core-block-supports-inline-css\"><\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"beschadigd-artikel\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"beschadigd-artikel\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Mijn artikel is beschadigd aangekomen. Wat nu? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"beschadigd-artikel\" class=\"elementor-element elementor-element-edecaf4 e-flex e-con-boxed e-con e-child\" data-id=\"edecaf4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7ec2332 elementor-widget elementor-widget-text-editor\" data-id=\"7ec2332\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"\" data-start=\"196\" data-end=\"356\">Het spijt ons echt als een artikel beschadigd is aangekomen. Stuur ons zo snel mogelijk een e-mail zodat we dit snel kunnen oplossen.<\/p>\n<p class=\"\" data-start=\"358\" data-end=\"530\">Voeg enkele duidelijke foto&#8217;s toe van het artikel en de verpakking.<br data-start=\"432\" data-end=\"435\" \/>Die zijn essentieel om het probleem te beoordelen en u goed te kunnen helpen.<\/p>\n\t\t\t\t<style id=\"core-7ec2332-core-block-supports-inline-css\"><\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div role=\"region\" aria-labelledby=\"beschadigd-artikel\" class=\"elementor-element elementor-element-f6bbacd e-con-full e-flex e-con e-child\" data-id=\"f6bbacd\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e560551 elementor-widget elementor-widget-button\" data-id=\"e560551\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"mailto:support@motohouse.be?subject=Mijn%20artikel%20is%20beschadigd%20aangekomen\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">STUUR EEN E-MAIL<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t<style id=\"core-e560551-core-block-supports-inline-css\"><\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"terugbetaling\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"terugbetaling\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Wanneer krijg ik mijn terugbetaling? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"terugbetaling\" class=\"elementor-element elementor-element-2b00d61 e-flex e-con-boxed e-con e-child\" data-id=\"2b00d61\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-218997d elementor-widget elementor-widget-text-editor\" data-id=\"218997d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"\" data-start=\"166\" data-end=\"382\">Zodra we uw retour hebben ontvangen en gecontroleerd of alles aan de voorwaarden voldoet, wordt uw terugbetaling binnen <strong data-start=\"294\" data-end=\"318\">vijf werkdagen<\/strong> uitgevoerd.<br data-start=\"319\" data-end=\"322\" \/>U ontvangt een bevestigingsmail zodra dit is gebeurd.<\/p>\n<p class=\"\" data-start=\"384\" data-end=\"479\">De terugbetaling gebeurt via dezelfde <strong data-start=\"422\" data-end=\"447\">betaalmethode<\/strong> die u bij uw bestelling hebt gebruikt.<\/p>\n\t\t\t\t<style id=\"core-218997d-core-block-supports-inline-css\"><\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"gebruikt-retour\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"gebruikt-retour\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Kan ik een gebruikt artikel retourneren? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"gebruikt-retour\" class=\"elementor-element elementor-element-4661b8d e-flex e-con-boxed e-con e-child\" data-id=\"4661b8d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0ce027b elementor-widget elementor-widget-text-editor\" data-id=\"0ce027b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"\" data-start=\"207\" data-end=\"370\">Nee. Artikelen moeten in <strong data-start=\"251\" data-end=\"259\">nieuw<\/strong>staat verkeren om geretourneerd te kunnen worden.<br data-start=\"288\" data-end=\"291\" \/>Dat betekent dat ze niet gedragen of gewassen mogen zijn, zelfs niet kortstondig.<\/p>\n<p class=\"\" data-start=\"372\" data-end=\"474\">Producten met een <strong data-start=\"396\" data-end=\"417\">hygi\u00ebnische verzegeling<\/strong> moeten <strong data-start=\"441\" data-end=\"473\">ongeopend en verzegeld<\/strong> worden teruggestuurd.<\/p>\n\t\t\t\t<style id=\"core-0ce027b-core-block-supports-inline-css\"><\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"originele-verpakking\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"9\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"originele-verpakking\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Moet ik de originele verpakking bewaren? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"originele-verpakking\" class=\"elementor-element elementor-element-3403e38 e-flex e-con-boxed e-con e-child\" data-id=\"3403e38\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-48a3fbd elementor-widget elementor-widget-text-editor\" data-id=\"48a3fbd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"\" data-start=\"168\" data-end=\"313\">Om ervoor te zorgen dat uw retour in goede staat aankomt, raden we aan om <strong data-start=\"236\" data-end=\"283\">de originele verzenddoos opnieuw te gebruiken<\/strong>, als die nog in goede staat is.<\/p>\n<p class=\"\" data-start=\"315\" data-end=\"402\">Gebruik bij voorkeur geen zelfgemaakte verpakkingen of losse schoendozen.<\/p>\n<p class=\"\" data-start=\"404\" data-end=\"562\"><strong data-start=\"408\" data-end=\"422\">Schoenen<\/strong> en <strong data-start=\"426\" data-end=\"437\">helmen<\/strong> moeten altijd worden teruggestuurd in een <strong data-start=\"484\" data-end=\"514\">geschikte verzenddoos<\/strong> en <strong data-start=\"519\" data-end=\"561\">niet enkel in hun productverpakking<\/strong>.<\/p>\n\t\t\t\t<style id=\"core-48a3fbd-core-block-supports-inline-css\"><\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t<style id=\"core-e469c93-core-block-supports-inline-css\"><\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b8c5b2b elementor-widget elementor-widget-html\" data-id=\"b8c5b2b\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script>\n\/* Control the Elementor Tabs from the URL\n* Code from https:\/\/element.how\/elementor-open-specific-tab-toggle-accordion\/\n* Copyright 2023 Element.how\n* Updated 2023\/12\/05\n*\/\nwindow.addEventListener('load', () => {\nsetTimeout(function () {\n\nlet scrollOffset = 100; \/* scroll offset from the top of title *\/\n\nconst tabsAccordionToggleTitles = document.querySelectorAll('.e-n-accordion-item-title, .e-n-tab-title, .elementor-tab-title');\n\nconst clickTitleWithAnchor = (anchor) => {\ntabsAccordionToggleTitles.forEach(title => {\nif (title.querySelector(`#${anchor}`) != null || title.id === anchor || (title.closest('details') && title.closest('details').id === anchor)) {\nif (title.getAttribute('aria-expanded') !== 'true' && !title.classList.contains('elementor-active')) title.click();\nlet timing = 0;\nlet scrollTarget = title;\nif (getComputedStyle(title.closest('.elementor-element')).getPropertyValue('--n-tabs-direction') == 'row') scrollTarget = title.closest('.elementor-element');\nif (title.closest('.e-n-accordion, .elementor-accordion-item, .elementor-toggle-item')) {\ntiming = 400;\n}\nsetTimeout(function () {\njQuery('html, body').animate({\nscrollTop: jQuery(scrollTarget).offset().top - scrollOffset,\n}, 'slow');\n}, timing);\n}\n});\n};\n\ndocument.addEventListener('click', (event) => {\nif (event.target.closest('a') && event.target.closest('a').href.includes('#')) {\nconst anchor = extractAnchor(event.target.closest('a').href);\nif (anchor && isAnchorInTitles(anchor, tabsAccordionToggleTitles)) {\nevent.preventDefault();\nclickTitleWithAnchor(anchor);\n}\n}\n});\n\nconst currentAnchor = extractAnchor(window.location.href);\nif (currentAnchor) {\nclickTitleWithAnchor(currentAnchor);\n}\n\nfunction extractAnchor(url) {\nconst match = url.match(\/#([^?]+)\/);\nreturn match ? match[1] : null;\n};\n\nfunction isAnchorInTitles(anchor, titles) {\nreturn Array.from(titles).some(title => {\nreturn title.querySelector(`#${anchor}`) !== null || title.id === anchor || (title.closest('details') && title.closest('details').id === anchor);\n});\n};\n\n}, 300);\n});\n<\/script>\n<style id=\"core-b8c5b2b-core-block-supports-inline-css\"><\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>TERUG NAAR FAQ Hoe retourneer ik een artikel? U beschikt over 30 kalenderdagen om een artikel te retourneren, op voorwaarde dat het voldoet aan onzeretourvoorwaarden. Om een retourverzoek te starten, log in op uw account en ga naar de sectie Retouren. Daar vindt u een link naar ons retourplatform. Zo werkt het: Ga naar het [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":10276,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_trash_the_other_posts":false,"editor_notices":[],"footnotes":""},"class_list":["post-10078","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/motohouse.be\/nl\/wp-json\/wp\/v2\/pages\/10078","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/motohouse.be\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/motohouse.be\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/motohouse.be\/nl\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/motohouse.be\/nl\/wp-json\/wp\/v2\/comments?post=10078"}],"version-history":[{"count":26,"href":"https:\/\/motohouse.be\/nl\/wp-json\/wp\/v2\/pages\/10078\/revisions"}],"predecessor-version":[{"id":25554,"href":"https:\/\/motohouse.be\/nl\/wp-json\/wp\/v2\/pages\/10078\/revisions\/25554"}],"up":[{"embeddable":true,"href":"https:\/\/motohouse.be\/nl\/wp-json\/wp\/v2\/pages\/10276"}],"wp:attachment":[{"href":"https:\/\/motohouse.be\/nl\/wp-json\/wp\/v2\/media?parent=10078"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}