{"id":10560,"date":"2025-04-06T12:58:53","date_gmt":"2025-04-06T10:58:53","guid":{"rendered":"https:\/\/www.motohouse.be\/?page_id=10560"},"modified":"2025-09-28T02:43:28","modified_gmt":"2025-09-28T00:43:28","slug":"garantie-reparations","status":"publish","type":"page","link":"https:\/\/motohouse.be\/fr\/faq\/garantie-reparations\/","title":{"rendered":"\u00c0 propos de la garantie et des r\u00e9parations"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10560\" class=\"elementor elementor-10560\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5b59a44 e-flex e-con-boxed e-con e-parent\" data-id=\"5b59a44\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f4f296a e-con-full e-flex e-con e-child\" data-id=\"f4f296a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ee8b96c elementor-widget elementor-widget-button\" data-id=\"ee8b96c\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/fr\/faq\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">RETOUR \u00c0 LA FAQ<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t<style id=\"core-ee8b96c-core-block-supports-inline-css\"><\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dc879a6 elementor-widget elementor-widget-n-accordion\" data-id=\"dc879a6\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:150,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"produits-sous-garantie\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"produits-sous-garantie\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Vos produits sont-ils couverts par une garantie ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"produits-sous-garantie\" class=\"elementor-element elementor-element-5d38c10 e-con-full e-flex e-con e-child\" data-id=\"5d38c10\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ef0ba4 elementor-widget elementor-widget-text-editor\" data-id=\"4ef0ba4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"\" data-start=\"145\" data-end=\"218\">Oui, tous nos produits sont couverts par la <strong data-start=\"189\" data-end=\"217\">garantie l\u00e9gale de 2 ans<\/strong>.<\/p>\n<p class=\"\" data-start=\"220\" data-end=\"376\">Si un article b\u00e9n\u00e9ficie d\u2019une garantie diff\u00e9rente (plus longue ou sp\u00e9cifique), cette information est clairement indiqu\u00e9e dans la <strong data-start=\"349\" data-end=\"375\">description du produit<\/strong>.<\/p>\t\t\t\t<style id=\"core-4ef0ba4-core-block-supports-inline-css\"><\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"demander-reparation-garantie\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"demander-reparation-garantie\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Comment demander une r\u00e9paration sous garantie ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"demander-reparation-garantie\" class=\"elementor-element elementor-element-2e57485 e-con-full e-flex e-con e-child\" data-id=\"2e57485\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ff40eaa elementor-widget elementor-widget-text-editor\" data-id=\"ff40eaa\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>D\u00e9sol\u00e9 d\u2019apprendre que vous rencontrez un souci avec votre produit. On va faire le n\u00e9cessaire pour r\u00e9soudre \u00e7a rapidement.<\/p><p>S\u2019il s\u2019agit d\u2019un <strong>appareil \u00e9lectronique<\/strong>, essayez d\u2019abord de le <strong>r\u00e9initialiser<\/strong>. Cela suffit souvent \u00e0 corriger le probl\u00e8me.<br \/>Si cela ne fonctionne pas ou si l\u2019article n\u2019est pas \u00e9lectronique, contactez-nous afin que nous puissions vous aider.<\/p><p>Pour que l\u2019on puisse traiter votre demande efficacement, merci d\u2019inclure :<\/p><ul><li>La <strong>date d\u2019achat<\/strong> et le <strong>num\u00e9ro de commande<\/strong> (si achet\u00e9 en ligne)<\/li><li>Un <strong>ticket de caisse<\/strong> ou une <strong>preuve d\u2019achat<\/strong> (si achet\u00e9 en magasin).<br \/>Si vous ne l\u2019avez plus mais que vous avez un compte client Moto House, nous pourrons retrouver votre achat.<\/li><li>Une <strong>description d\u00e9taill\u00e9e<\/strong> du probl\u00e8me<\/li><li>Des <strong>photos ou vid\u00e9os claires<\/strong> montrant le produit et le souci rencontr\u00e9<\/li><\/ul>\t\t\t\t<style id=\"core-ff40eaa-core-block-supports-inline-css\"><\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div role=\"region\" aria-labelledby=\"demander-reparation-garantie\" class=\"elementor-element elementor-element-727004a e-con-full e-flex e-con e-child\" data-id=\"727004a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-db71435 elementor-widget elementor-widget-button\" data-id=\"db71435\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"mailto:support@motohouse.be?subject=%5BWR%5D%20-%20Demande%20de%20garantie\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">ENVOYER UN EMAIL<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t<style id=\"core-db71435-core-block-supports-inline-css\"><\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"delai-reparation\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"delai-reparation\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Combien de temps prend une r\u00e9paration ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"delai-reparation\" class=\"elementor-element elementor-element-a396b95 e-con-full e-flex e-con e-child\" data-id=\"a396b95\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0a84869 elementor-widget elementor-widget-text-editor\" data-id=\"0a84869\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"\" data-start=\"265\" data-end=\"351\">Les d\u00e9lais de r\u00e9paration peuvent varier selon la <strong data-start=\"314\" data-end=\"324\">marque<\/strong> et le <strong data-start=\"331\" data-end=\"350\">type de produit<\/strong>.<\/p>\n<p class=\"\" data-start=\"265\" data-end=\"351\">Une fois votre demande examin\u00e9e, nous vous indiquerons si la r\u00e9paration peut \u00eatre effectu\u00e9e directement dans notre magasin ou si elle doit \u00eatre renvoy\u00e9e au fabricant.<br data-start=\"519\" data-end=\"522\" \/>Nous vous communiquerons \u00e9galement un <strong data-start=\"560\" data-end=\"579\">d\u00e9lai estimatif<\/strong> \u00e0 ce moment-l\u00e0.<\/p>\t\t\t\t<style id=\"core-0a84869-core-block-supports-inline-css\"><\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"frais-reparation\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"frais-reparation\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Dois-je payer les frais de port pour une r\u00e9paration ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"frais-reparation\" class=\"elementor-element elementor-element-b321db5 e-flex e-con-boxed e-con e-child\" data-id=\"b321db5\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fbc2acb elementor-widget elementor-widget-text-editor\" data-id=\"fbc2acb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"\" data-start=\"207\" data-end=\"346\">Si le probl\u00e8me est couvert par la garantie, nous prenons en charge les frais de port aller-retour entre votre adresse et notre magasin.<\/p>\n<p class=\"\" data-start=\"348\" data-end=\"451\">Et si vous souhaitez gagner du temps, vous pouvez aussi apporter l\u2019article directement<strong data-start=\"404\" data-end=\"450\"> <span style=\"text-decoration: underline;\"><a href=\"https:\/\/motohouse.be\/fr\/a-propos\/\">en boutique<\/a><\/span><\/strong>.<\/p>\t\t\t\t<style id=\"core-fbc2acb-core-block-supports-inline-css\"><\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"produit-hors-garantie\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"produit-hors-garantie\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Que faire si le produit n\u2019est plus sous garantie ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"produit-hors-garantie\" class=\"elementor-element elementor-element-fe92da2 e-flex e-con-boxed e-con e-child\" data-id=\"fe92da2\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e12a87 elementor-widget elementor-widget-text-editor\" data-id=\"5e12a87\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"\" data-start=\"194\" data-end=\"285\">M\u00eame si votre produit n\u2019est plus sous garantie, nous ferons de notre mieux pour vous aider.<\/p>\n<p class=\"\" data-start=\"287\" data-end=\"498\">Si une r\u00e9paration est possible, <strong data-start=\"319\" data-end=\"387\">les frais de r\u00e9paration ainsi que les frais d\u2019envoi aller-retour<\/strong> seront \u00e0 votre charge.<br data-start=\"410\" data-end=\"413\" \/>Vous pouvez aussi <strong data-start=\"431\" data-end=\"476\">apporter l\u2019article directement en magasin<\/strong> pour gagner du temps.<\/p>\n<p class=\"\" data-start=\"500\" data-end=\"539\">Pour commencer, merci de nous envoyer :<\/p>\n\n<ul data-start=\"541\" data-end=\"663\">\n \t<li class=\"\" data-start=\"541\" data-end=\"586\">\n<p class=\"\" data-start=\"543\" data-end=\"586\">Une <strong data-start=\"547\" data-end=\"584\">description d\u00e9taill\u00e9e du probl\u00e8me<\/strong><\/p>\n<\/li>\n \t<li class=\"\" data-start=\"587\" data-end=\"663\">\n<p class=\"\" data-start=\"589\" data-end=\"663\">Des <strong data-start=\"593\" data-end=\"621\">photos ou vid\u00e9os claires<\/strong> montrant le produit et le souci rencontr\u00e9<\/p>\n<\/li>\n<\/ul>\t\t\t\t<style id=\"core-5e12a87-core-block-supports-inline-css\"><\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div role=\"region\" aria-labelledby=\"produit-hors-garantie\" class=\"elementor-element elementor-element-078febe e-con-full e-flex e-con e-child\" data-id=\"078febe\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1008b73 elementor-widget elementor-widget-button\" data-id=\"1008b73\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"mailto:support@motohouse.be?subject=%5BNWR%5D%20-%20Demande%20de%20r%C3%A9paration\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">ENVOYER UN EMAIL<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t<style id=\"core-1008b73-core-block-supports-inline-css\"><\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"exclusions-garantie\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"exclusions-garantie\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Qu\u2019est-ce qui n\u2019est pas couvert par la garantie ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"exclusions-garantie\" class=\"elementor-element elementor-element-47af568 e-flex e-con-boxed e-con e-child\" data-id=\"47af568\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a0fa6e1 elementor-widget elementor-widget-text-editor\" data-id=\"a0fa6e1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"\" data-start=\"159\" data-end=\"258\">Notre garantie couvre les <strong data-start=\"185\" data-end=\"211\">d\u00e9fauts de fabrication<\/strong>, mais ne s\u2019applique pas aux probl\u00e8mes li\u00e9s \u00e0 :<\/p>\n\n<ul data-start=\"260\" data-end=\"405\">\n \t<li class=\"\" data-start=\"260\" data-end=\"275\">\n<p class=\"\" data-start=\"262\" data-end=\"275\">un accident<\/p>\n<\/li>\n \t<li class=\"\" data-start=\"276\" data-end=\"304\">\n<p class=\"\" data-start=\"278\" data-end=\"304\">une mauvaise utilisation<\/p>\n<\/li>\n \t<li class=\"\" data-start=\"305\" data-end=\"336\">\n<p class=\"\" data-start=\"307\" data-end=\"336\">une modification du produit<\/p>\n<\/li>\n \t<li class=\"\" data-start=\"337\" data-end=\"369\">\n<p class=\"\" data-start=\"339\" data-end=\"369\">une r\u00e9paration non autoris\u00e9e<\/p>\n<\/li>\n \t<li class=\"\" data-start=\"370\" data-end=\"405\">\n<p class=\"\" data-start=\"372\" data-end=\"405\">ou l\u2019<strong data-start=\"377\" data-end=\"394\">usure normale<\/strong> du produit<\/p>\n<\/li>\n<\/ul>\n<p class=\"\" data-start=\"407\" data-end=\"693\">M\u00eame si votre article n\u2019est plus couvert par la garantie, nous serons toujours ravis de vous aider \u00e0 trouver une solution de r\u00e9paration.<br data-start=\"543\" data-end=\"546\" \/>Dans ce cas, les <strong data-start=\"563\" data-end=\"602\">frais de r\u00e9paration et d\u2019exp\u00e9dition<\/strong> seront \u00e0 votre charge, mais nous ferons tout pour que le processus reste simple et fluide.<\/p>\t\t\t\t<style id=\"core-a0fa6e1-core-block-supports-inline-css\"><\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t<style id=\"core-dc879a6-core-block-supports-inline-css\"><\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb32af8 elementor-widget elementor-widget-html\" data-id=\"bb32af8\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script>\n\/* Control the Elementor Tabs from the URL\n* Code from https:\/\/element.how\/elementor-open-specific-tab-toggle-accordion\/\n* Copyright 2023 Element.how\n* Updated 2023\/12\/05\n*\/\nwindow.addEventListener('load', () => {\nsetTimeout(function () {\n\nlet scrollOffset = 100; \/* scroll offset from the top of title *\/\n\nconst tabsAccordionToggleTitles = document.querySelectorAll('.e-n-accordion-item-title, .e-n-tab-title, 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Oui, tous nos produits sont couverts par la garantie l\u00e9gale de 2 ans. Si un article b\u00e9n\u00e9ficie d\u2019une garantie diff\u00e9rente (plus longue ou sp\u00e9cifique), cette information est clairement indiqu\u00e9e dans la description du produit. Comment demander une r\u00e9paration sous garantie ? D\u00e9sol\u00e9 d\u2019apprendre [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":10276,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_trash_the_other_posts":false,"editor_notices":[],"footnotes":""},"class_list":["post-10560","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/motohouse.be\/fr\/wp-json\/wp\/v2\/pages\/10560","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/motohouse.be\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/motohouse.be\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/motohouse.be\/fr\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/motohouse.be\/fr\/wp-json\/wp\/v2\/comments?post=10560"}],"version-history":[{"count":21,"href":"https:\/\/motohouse.be\/fr\/wp-json\/wp\/v2\/pages\/10560\/revisions"}],"predecessor-version":[{"id":27731,"href":"https:\/\/motohouse.be\/fr\/wp-json\/wp\/v2\/pages\/10560\/revisions\/27731"}],"up":[{"embeddable":true,"href":"https:\/\/motohouse.be\/fr\/wp-json\/wp\/v2\/pages\/10276"}],"wp:attachment":[{"href":"https:\/\/motohouse.be\/fr\/wp-json\/wp\/v2\/media?parent=10560"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}